Do Airlines Compensate for Delayed Or Canceled Flights?

You have a plan to travel and reach the airport on time, but get to know that your flight is delayed or, worse, canceled. In these scenarios, you must know about the cancellation policy and the compensation part as well. You are not always eligible for compensation, so you should check the eligibility criteria. Most of the airlines provide you compensation for your canceled or delayed flights with them. By doing so, airlines such as Delta try to ease the trouble that you face because of flight delays/cancellations.

However, the amount of compensation, which is better known as a refund, depends on various factors. Continuing on the same topic, in this blog post, we present an overview guide of how Delta Airlines compensates for delayed or canceled flights. Take a look.

What is Delta Airlines Cancellation Policy?

To get a refund on a canceled Delta flight ticket, you have to keep some conditions in mind. Here are some of those - 

  1. You have booked a refundable ticket.

  2. The airline cancels your flight or delays it for over 20 minutes. 

  3. You cancel your ticket within 24 hours, which you purchased from Delta Airlines directly. 

  4. Circumstances that prevent you from boarding your flight. However, such circumstances are at the airline’s discretion. 

  5. You have any of the following privileges - 

    1. Delta Platinum or Diamond Medallion membership with an award ticket

    2. A sudden military deployment order with valid documents

  6. The demise of a travel companion with documents/proofs. 

For more details or any queries, you can always call +1 (800) 221-1212 to speak with a Delta Airlines customer service executive. 

How to Request a Delay Compensation?

To raise a compensation request with the airline, follow the steps mentioned below - 

  1. Mention your flight details that are delayed. 

  2. The airline determines if you are eligible for compensation. 

  3. If the airline considers you eligible, it will calculate the amount to give you. 

  4. It takes almost 2-3 months to credit the amount to your account. 

Since you also get compensation for canceled, missed, and overbooked flights, go through the Delta Airlines Cancellation Policy as well as the policies designed for missed flights to have a better idea of getting compensation.

For any further assistance, get in touch with a customer service representative of the airline. 

Points to Remember

  1. If your flight is canceled or delayed for more than 3 hours, you can request a refund on any unused portion of your ticket.

  2. You must cancel your standard ticket at least two months (60 days) before the departure of the scheduled flight. 

  3. You cancel your award ticket almost 180 days prior to the flight’s scheduled departure. 

  4. If the airline’s flight is canceled because of circumstances beyond its control, like weather conditions, you can either -

    1. Request a refund of your ticket’s unused portion or

    2. Catch the next flight available.

  5. If you have to cancel your flight ticket under situations such as the death, serious health problems of a co-passenger/ family member, you must have some proof with you.

  6. Apart from the above reasons, if you cancel your flight, you have to pay a cancellation fee to the airline. The amount charged for flight cancellation is determined by your ticket fare and the travel class chosen.

Last Word

Now, you can go ahead and request a refund if your flight is delayed or canceled. Just like Delta Airlines, every airline has designed a smart policy for your convenience. And still, if you need more details, a representative of the respective airline is just a call away. You can also book a flight ticket with Delta Airlines over the phone.


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